Consumer Contracts

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

  • The services we provide are electrical installations and repairs. We may also supply electrical parts.
  • Peak Electrics is the trading name of Peak Technical Ltd, company registration: 5433384.
    Trading and administration address:
    High Croft, Chilbolton, Stockbridge, Hants SO20 6BA. Tel: 01264 861484
    e-mail: steve@peakelectrics.co.uk
  • Total price of services and goods will be as per any written, verbal, or e-mailed quotation (plus VAT).
    Other costs, as may be incurred by additional parts or work, will be as per agreement with the customer. There are no additional extra charges.
  • Complaint Handling Policy: Any complaint will be handled immediately by the proprietor.
    Should a matter not be settled, it can be referred to the TrustMark arbitration service.
  • All work is covered by a NICEIC warranty against any non-compliant work (see Platinum Promise).
  • Cancellation: Cancellation can be made up to the commencement of work. In the event of reasonable and expected costs to have been incurred prior to a cancellation, a charge may be made for these incurred costs.
  • Cancellation may be made by telephone, e-mail, letter, or via the Cancellation Form below.

Cancellation Form